![]() Before signing in with an Apple ID, consumers are presented with a new page that highlights the various online support tools that Apple offers. ![]() ![]() “Today, Apple has again updated the Genius Bar reservation workflow. And while Apple is known for its in-store Genius service, it’s launched a new initiative encouraging users to stay home and get help online…ĩto5Mac was first to spot the change on Apple’s Genius reservation page: Apple products, for the most part, have a reputation of ‘just working.’ The company controls the entire experience, from hardware to software, and takes other measures to ensure that there is little room for consumer error.īut as with all electronics, sometimes things don’t just work and you need help.
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